• Dr. Right 智慧醫病互動

Win 92% of patients (or lose them forever)

Updated: Feb 15

According to Dr. Right's service over these 10 years,

1. Only 5% of dissatisfied patients complain.

2. The rest (95%) remain silent and just leave.

3. 92% of dissatisfied patients will never come back.

That means, if you receive 1 complaint, 20 other silent patients are just gone forever.

What's More:

4. 80% of clinics say they deliver superior medical service.

5. In fact, only 8% of patients say these same clinics deliver superior patient service.


Recent Posts

See All

© 2016-2021 powered by Dr. Right

​法律顧問 : 瀛睿律師事務所 簡榮宗律師